Privacy Policy

Velvet Bingo is committed to protecting the privacy of its users. This policy outlines how we collect, use, store, and share personal data.

Data We Collect

We may collect information from you when you create an account, make a deposit, participate in games or promotions, contact our support team, or provide feedback. This includes:

Account details (username, email address)
Personal details (name, date of birth)
Login credentials
Device and browser information
Gameplay data (game outcomes, betting history)

How We Use Your Data

We use your personal data for the following purposes:

Account Management: To verify your identity, manage your account, and maintain a secure environment.
Gameplay: To provide you with access to our games, monitor gameplay activity, and prevent cheating or fraudulent behavior.
Marketing: To inform you about new games, promotions, events, and exclusive offers based on your preferences.
Support: To assist you with queries, resolve issues, and improve our support services.

Sharing Your Data

We may share your personal data with:

Our parent company, Broadway Gaming Ireland DF Limited
Third-party service providers (e.g., game developers, payment processors)
Regulatory bodies or law enforcement agencies as required by law

Data Protection

We implement robust security measures to protect your personal data, including encryption and secure servers. We comply with the General Data Protection Regulation (GDPR) and other relevant regulations.

Your Rights

You have the right to:

Access your personal data
Update or correct your information
Request deletion of your account
Object to direct marketing communications

To exercise these rights, please contact our support team.

Cookies

We use cookies and similar technologies (e.g., web beacons) to:

Track your gameplay activity and preferences
Customize the user experience
Conduct market research and analysis

You can manage cookie settings through your browser or by using an opt-out service.

Changes to This Policy

This policy may change from time to time. We will notify you of significant updates via email, in-game notifications, or other suitable means.

Contact Us

If you have any questions about this policy, please contact our support team.